Privacy Policy
The Sleep Cycle app privacy notice
We believe that transparency is the key to any healthy relationship. We appreciate that you trust us with information about you, and we want to be transparent about how we use it.
You own your personal data, and you are always in control. Therefore, we offer you several ways to control the privacy of your personal information and we are constantly striving to improve the functions and features needed in order for you to be in control.
Sleep Cycle AB (“we”, “us”, “our”) is the data controller for any personal data that you or the Sleep Cycle app forward to us and we will process your personal data only in accordance with applicable legislation, such as the GDPR.
This notice describes how we process your personal data. You will learn about the data we collect, how we use it, your rights, and the measures we take to keep it safe. We always make sure that your data is protected in accordance with applicable legislation.
If you have any questions, or feel you need any part of this notice explained, please contact us or our data protection officer.
General information about the Sleep Cycle app
When using the Sleep Cycle app, you will enter certain personal data into the app (such as your email address, your height and weight, when you go to bed and wake up, etc.), some personal data will be collected through your device’s accelerometer (such as your movements), microphone (such as snoring or other noises), camera (pulse), or device location (for weather and sleep location statistics), and some personal data will be derived (such as sleep efficiency and sleep quality).
Depending on what personal data you choose to provide, the data processed within the Sleep Cycle app may, alone or together with other data, indicate information about your health. Personal data, including health data, may also be collected from other sources, for example if you choose to connect the Sleep Cycle app with your Life Cycle app, or other (third party) apps – e.g. Google Fit or Apple Health. You have control over what data is stored and accessed between the different apps and you can modify these settings at any time. We do not collect information about you from any third party sources unless you tell us (or the app) to do so.
If you and another Sleep Cycle app user are connected to the same WiFi, and you have given Sleep Cycle access to the WiFi, your devices will automatically connect with each other via the Partner Link feature (available in the app’s privacy settings). This allows the app to separate your noise(s) and movement(s) from the other app user’s, which will ultimately give you better and more to the point insights about your sleep. You can deactivate the Partner Link feature at any time under Consent & Privacy in your profile settings.
Please note that this notice does not apply to third party products or services or the practices of companies that we do not own or control, including other companies you might interact with, in or through Sleep Cycle, unless indicated otherwise. We will not be responsible or liable for: (i) the availability or accuracy of such third party apps or sites (ii) the content, products or services on or availability of such third party apps or sites; or (iii) your use of any such third party apps or sites.
How we process your personal data
To manage our relationship and provide the app and related services in a satisfactory and error free manner, we process your personal data. For example, we process your data when you create an account, when we provide the different functions of the app to you, if you contact our customer support team, for maintenance of the app, and for marketing purposes. Please find more detailed information on how we process your data below.
How we share your personal data and who we share it with
The data we store and otherwise process about you will be stored on secure servers hosted by Google Cloud. In addition, data that we process for product development purposes will be transferred to our product development environment (separate from the backup environment) hosted by Amplitude Inc. and their service provider Amazon Web Services.
We also use other service providers that may process your data on our behalf. When we communicate with you, for example via e-mail, your e-mail address may be transferred to Mailgun Technologies Inc. and Braze Inc., who provide e-mail and communication services. In order to provide the best possible customer support, we use the services of Zendesk Inc.
Your personal data may be processed within the EU/EEA as well as in countries outside the EU/EEA, including the United States. When personal data is transferred outside the EU/EEA, we use appropriate safeguards to ensure a level of protection consistent with EU data protection standards, for example by entering into the European Commission’s Standard Contractual Clauses (EU Model Clauses) with relevant service providers. We also apply technical and organizational security measures, including by encrypting your data both in transit and at rest, to the greatest extent possible.
Your rights
You can exercise many of your rights directly in the Sleep Cycle app or on your device. You are always welcome to contact us directly and we will help you with your request at [email protected].
Right to information and access
You have the right to know if we process personal data about you. If we do, you also have the right to receive information about the personal data we process and why we do it. You also have the right to receive a copy of all personal data we have about you.
If you are interested in specific information, please indicate it in your request. For example, you can specify if you are interested in a certain type of information (e.g. what contact and identification information we have about you) or if you want information from a certain time period.
Right to have erroneous data corrected
If the data we hold about you are incorrect, you have the right to have it corrected. You also have the right to supplement incomplete information with additional information that may be needed for the information to be correct.
Once we have corrected your data, or it has been supplemented, we will inform those we have shared your data with about the update, provided that it is not impossible or too cumbersome. If you ask us, we will also tell you who we have shared your data with.
If you request to have data corrected, you also have the right to request that we limit our processing during the time we investigate the matter.
Right to have data deleted
In some cases, you have the right to have your data deleted. You have the right to have your data deleted if:
- The data is no longer needed for the purposes for which we collected it,
- You withdraw your consent, if applicable,
- The data is used for direct marketing and you unsubscribe from it,
- You oppose use that is based on our legitimate interest and we cannot show compelling grounds that outweigh your interests,
- The personal data has been used illegally, or
- Deletion is required to fulfill a legal obligation.
You can delete specific data points, for example sleep sessions or comments posted by yourself, directly in the app. If you are not using the online backup services you can simply just uninstall the Sleep Cycle app in order to remove any stored data. If you choose to delete your account (or if you withdraw your consent), please note that while most of your information will be deleted within a few days, it may take up to thirty (30) days to delete all of your information, like the data stored in our backup systems. We may preserve data for legal reasons or to prevent harm.
If we delete data following your request, we will also inform those we have shared your data with, provided that it is not impossible or too cumbersome. If you ask us, we will also tell you who we have shared your data with.
Data portability
You may export your personal data to a CSV file from inside the app.
Objecting to data use
You have the right to object to processing that is based on our legitimate interest. If you object to the use, we will, based on your particular situation, evaluate if our interests in using the data outweigh your interests in the data not being used for that purpose. If we are unable to provide compelling legitimate grounds that outweigh yours, we will stop using the data you object to – provided we do not have to use the data to establish, exercise or defend legal claims. If you object to the use, you also have the right to request that we restrict our use during the time we investigate the matter.
You always have the right to object to, and thus unsubscribe from, direct marketing.
Right to withdraw consent
You have the right to withdraw your consent for a specific processing at any time. You can withdraw your consent in the privacy settings in the app or by contacting us [email protected].
Your withdrawal will not affect processing that has already been carried out.
Right to request restriction
Restriction means that the data is marked so that it may only be used for certain limited purposes. The right to restriction applies:
- When you believe the data is incorrect and you have requested correction. If so, you can also request that we limit our use while we investigate if the data is correct or not.
- If the use is illegal but you do not want the data to be deleted.
- When we no longer need the data for the purposes for which we collected it, but you need it to be able to establish, assert or defend legal claims.
- If you object to the use. If so, you can request that we limit our use while we investigate if our interest in processing your data outweighs your interests.
Even if you have requested that we restrict our use of your data, we have the right to use it for storage, if we have obtained your consent to use it, to assert or defend legal claims or to protect someone’s rights. We may also use the information for reasons relating to an important public interest.
We will let you know when the restriction expires.
If we limit our use of your data, we will also inform those we have shared your data with, provided that it is not impossible or too cumbersome. If you ask us, we will also tell you who we have shared your data with.
Right to lodge a complaint to a supervisory authority
You may also submit complaints to a supervisory authority, in particular in the Member State of your habitual residence, place of work or where the alleged infringement of the GDPR took place. In Sweden, the supervisory authority is the Swedish Supervisory Authority for Privacy Protection.
Changes to privacy notice
We reserve the right to change this Privacy Notice from time to time. We will inform you of any changes by posting the updated notice in the app and on our website. If we make any material changes to our notice, we will push a notification through the Sleep Cycle app and/or by e-mail (if we have your e-mail address and you have not opted-out from such use). We encourage you to contact us if you have any questions about the notice or about how we process your personal data.
Contact information
Data controller
| Name: | Sleep Cycle AB |
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| Registration number: | 556614-7368 |
| Postal address: | Drakesgatan 10 412 50 Gothenburg SWEDEN |
| E-mail address: | [email protected] |
Data Protection Officer
| Postal address: | Sleep Cycle AB Att. Data Protection Officer Drakegatan 10 412 50 Gothenburg SWEDEN |
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| E-mail address: | [email protected] |
Versions in other languages than English
The original version of this Privacy Notice is written in English. To the extent a translated version of the Privacy Notice is in conflict with the English version, the English version shall prevail.
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